The Listenary

Augsburger, David. Caring Enough to Confront: How to Understand and Express Your Deepest Feelings Toward Others. Ventura, CA: Regal Books, 1981.

Belenky, Mary Field, Blythe McVicker Clinchy, Nancy Rule Goldberger, and Jill Mattuck Tarule. Women's Ways of Knowing: The Development of Self, Voice, and Mind. New York, NY: Basic Books, 1986, 1997.

Brizee, Robert. The Gift of Listening. St. Louis, MO: Chalice Press, 1993.

Cloud, Henry, and John Townsend, Boundaries, When to Say YES, When to Say NO, to Take Control of Your Life. Grand Rapids, MI: Zondervan, 1992.

Covey, Stephen R. The Seven Habits of Highly Effective People: Powerful Lessons in Personal Change. New York: Simon & Schuster, 1989.

Elgin, Suzette Haden. The Gentle Art of Verbal Self-Defense. New York: Barnes & Noble, 1980.

Elgin, Suzette Haden. How to Disagree Without Being Disagreeable: Getting Your Point Across with the Gentle Art of Verbal Self-Defense. New York: Wiley & Sons, 1997.

Evans, Patricia. Controlling People: How to Recognize, Understand, and Deal with People Who Try to Control You. Avon, MA: Adams Media, 2002.

Evans, Patricia. The Verbally Abusive Relationship: How to Recognize It and How to Respond. Holbrook, MA: Adams Media Corporation, 1996.

Evans, Patricia. The Verbally Abusive Man, Can He Change? A Woman's Guide to Deciding Whether to Stay or Go. Holbrook, MA: Adams Media Corporation, 2006.

Friedman, Edwin H. Generation to Generation: Family Process in Church and Synagogue. New York: Guilford Press, 1985.

Glickstein, Lee. Be Heard Now! Tap Into Your Inner Speaker and Communicate with Ease. New York: Broadway Books, 1998.

Guinta, "Chaplain Ray," God @ Ground Zero. Brentwood, TN: Integrity Publishers, 2002.

Haugk, Kenneth C., Antagonists in the Church: How to Identify and Deal with Destructive Conflict. Minneapolis, MN: Augsburg, 1988.

Keirsey, David, Please Understand Me II: Temperament Character Intelligence. Del Mar, CA: Prometheus Nemesis, 1998.

Morris, Danny E., and Charles M. Olsen, Discerning God's Will Together: A Spiritual Practice for the Church. Nashville, TN: Upper Room Books, 1997.

Rusk, Tom, M.D., with D. Patrick Miller, The Power of Ethical Persuasion: Winning through Understanding at Work and at Home. New York, NY: Penguin Books, 1993.

Scott, Susan, Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time. New York, NY: Berkley Books, 2004.

Seabury, David, The Art of Selfishness. New York, NY: Simon and Schuster, 1964.

Sutton, Robert I., Ph.D., The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't. New York, NY: Business Plus, 2007.